FAQ

The Play & Create concept involves selecting pieces from our collections of t-shirts, pants, coats, jeans, hats, and others and customizing them to your preference. It’s as simple as changing buttons, adding an extra pocket, fun patches, prints and other personalized touches. We offer the opportunity to elevate your item in  countless ways.  

The personalized concept of Play & Create is only available in store at Plaza Las Américas, however you can also purchase from our Ready Made art and patches collection online.  

Most of our products can be personalized including shirts, t-shirts, pants, jeans, shorts, coats, hats, bags, and more. 

All custom orders made in store are final and cannot be returned. If you purchased an item online from the Ready Made art collections the standard 15 day for return or exchange is applied.  

We accept return and exchanges within  15 days of purchase.  

We offer free shipping within Puerto Rico and the United States.

The price depends on the quantity of add-ons you choose. Starting at $10 per add-on. 

Yes, we offer tailoring services for basic alterations such as sleeves, hem, and shortening of shirts.  

Made to Measure orders can only be placed in store at Plaza Las Américas or Santurce. Since it is a  detailed process, designing items such as coats, pants, shirts, guayaberas, and jeans, we provide a personalized, one-on-one experience.  

The average time if 45- 60 days.